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Quarterly Update - July-September 2019

RSL DefenceCare’s mission is to meet the needs of Australian veterans and their families seeking help with claims, advocacy and well-being.

From July to September 2019, RSL DefenceCare was able to:

  • Assist 24 veterans experiencing homelessness.
  • Provide $235,391 in financial assistance including $12,000 in drought assistance.
  • Help 186 veterans to lodge 570 claims with DVA.
  • Provide 30 counselling sessions to 12 people.
  • Make 61 visits to homes and hospitals, seeing 40 people.

You can click on the following image to enlarge it. You can also find out more about these services below.


Homelessness and housing support

Over three months from July to September this year we helped 24 veterans who were experiencing homelessness

This support includes helping veterans and their families find a rental property or stay in their current accommodation if they are at risk of homelessness. We can also help with access to subsidised rent and bond payments. 

Our Housing Project Officer discusses the needs of individual veterans to alleviate immediate crisis and provide ongoing support.


Financial assistance

From July to September we provided $235,391 in financial assistance, including $12,000 of disaster assistance to drought affected areas.

We recognise the devastation that droughts, floods and bushfires can cause to people’s lives. We are here for you and your family in times of crisis.


DVA claims

Helping veterans with DVA claims is one of RSL DefenceCare’s core services.

In the last quarter we assisted 186 veterans lodge 570 claims

Our claims and advocacy specialists are vital in helping with the lifetime wellbeing of veterans and their families. 

The DVA claims process can be long but successful claims can provide much needed medical cover and financial independence for veterans who have served our country. 

This was exemplified recently in the story of Jim, a veteran of the Royal Australian Navy, who had experienced serious mental ill health and homelessness. Successful DVA claims and appeals at the Veterans’ Review Board provided Jim with the incapacity payments “which offer him financial independence and enable him to focus on his health”. 


Community support and outreach

Some of the services we provide to veterans and their families include counselling sessions, community visits, funeral attendance and emotional support for the family. In the last quarter we made 61 visits to homes, nursing homes, and hospitals, seeing 40 people. We also provided 30 counselling sessions to 12 veterans and family members.

These services are provided to veterans of all ages, as well as widows and family members. Through counselling and visiting people in their local communities we’re able to make a difference in their day to day lives.


Thank you, and don’t hesitate to get in touch

RSL DefenceCare couldn’t provide these services without generous support. We want to continue helping veterans and their families in times of injury, illness and crisis.

If you or someone you know is in need of assistance, don’t hesitate to get in touch with us.